Frequently Asked Questions

Shipping is free for orders of €150 or more. For other orders, we charge €4.95. 

Variable rates apply to international shipments, depending on the destination country.

Orders are shipped within 2 business days. After that, it usually takes 1 to 2 business days to arrive.

As soon as your order has been shipped, you will receive a Track and Trace link to easily track your package.

Not entirely satisfied? No problem. You can return your order worry-free within 30 days of receipt, provided the products are in unopened and original condition.

Please contact our customer service via info@catchcollect.nl for return instructions. Return shipping costs are at your own expense, unless the return is due to an error on our part.

PLEASE NOTE! Opened items or mystery products with a broken seal cannot, of course, be returned.

At CatchCollect.nl, we offer secure payment options, such as:

• iDEAL
• Credit card
• Bancontact

Choose the payment method that suits you best!

Yes, we buy complete collections and individual rare cards from collectors.

Send us clear photos and a description of the condition of your cards, and we'll pay 75% of the market value. This way, you can get rid of all your cards at once, without any hassle.

After we receive them, you'll have the money in your account within a day.

Are you looking for a specific Pokémon card that is not on our website? Contact us!

We use our knowledge and network to find the card and sell it for a fair price.

We do everything we can to deliver the cards/products to you in perfect condition.

• The cards are placed in a sleeve and a toploader.
• The toploaders/products are wrapped in bubble wrap.
• The cards/products are then placed in a hard cardboard box and taped shut.

This way, we ensure that your order arrives in perfect condition.